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Patient satisfaction is a measure of the extent to which a patient is content with the health care which they received from their health care provider. In evaluations of health care quality, patient satisfaction is a performance indicator measured in a self-report study and a specific type of customer satisfaction metric. ==Validity as a metric for evaluating health care quality== Because patients may be dissatisfied with health care which improves their health or satisfied with health care which does not, there are circumstances in which patient satisfaction is not a valid indicator of health care quality even though it is often used as such. Many studies have failed to identify a relationship between patient satisfaction and health care quality.〔The Farley paper cites these and others: * * * * * *〕 抄文引用元・出典: フリー百科事典『 ウィキペディア（Wikipedia）』 ■ウィキペディアで「patient satisfaction」の詳細全文を読む スポンサード リンク
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